How to Cancel a LATAM Airlines Flight and Get a Refund
- Martina Johns
- Jan 29
- 8 min read

Navigating flight cancellations can be daunting, but understanding your options is the first step to a stress-free resolution. Whether your plans have changed or unforeseen circumstances have arisen, knowing the LATAM Airlines cancel flight policy is crucial. This comprehensive guide will walk you through every aspect of the LATAM Airlines cancellation process, from understanding LATAM cancellation rules and potential LATAM cancellation fees to securing a LATAM flight cancellation refund. We’ll decode the LATAM ticket cancellation policy,
explain LATAM refund eligibility, and provide clear, actionable steps for how to cancel a LATAM Airlines flight. By the end of this article, you’ll be equipped with all the knowledge needed to manage your booking effectively. If you need personalized assistance, remember that our experts at AirfarePolicies are just a call away at +1-855-869-7071.
Understanding LATAM Airlines Cancellation Terms and Rules
Before you initiate a LATAM Airlines flight cancellation, you must familiarize yourself with the airline's official policies. The LATAM cancellation policy explained here will help you set realistic expectations regarding refunds and fees. These rules are not one-size-fits-all; they vary significantly based on your fare type, route, and when you cancel.
The cornerstone of the LATAM ticket cancellation policy is the fare conditions attached to your ticket. LATAM typically categorizes fares as Promo/Light, Classic, or Premium. More restrictive, lower-cost fares often come with stricter LATAM cancellation terms and higher fees, while flexible, higher-tier fares may allow changes or cancellations with minimal or no penalty.
A critical component to understand is the LATAM 24 hour cancellation policy. Like many airlines operating from or to the United States, LATAM adheres to the DOT’s 24-hour risk-free cancellation rule. This policy allows you to cancel any flight booked at least seven days before departure within 24 hours of purchase and receive a full refund to your original payment method, regardless of the fare type. This is your most straightforward path to a LATAM flight cancellation refund.
Beyond this 24-hour window, the LATAM cancellation rules become tightly linked to your specific ticket. So, does LATAM charge cancellation fees? The answer is usually yes for non-refundable tickets outside the 24-hour grace period. The LATAM cancellation fee can vary widely, from a moderate service charge to forfeiting the entire ticket value, leaving only taxes and fees as refundable. Always review your itinerary’s fare rules at the time of booking.
Key Deadlines and Refund Eligibility
Timing is everything when canceling a flight. A crucial question travelers often ask is, "how late can you cancel LATAM flight?" The LATAM cancellation deadline is typically up to 2-3 hours before the scheduled departure time for online cancellations via "LATAM manage booking cancel flight." However, canceling this late almost certainly incurs the highest fees and may impact your LATAM refund eligibility.
To maximize your potential refund, you should aim to cancel as far in advance as possible. If you need to LATAM cancel flight before departure by several weeks or months, you might retain a higher portion of your ticket's value, either as a refund (if eligible) or more commonly as a travel credit for future use, minus any applicable fees.
Your LATAM refund eligibility is the golden ticket. Refunds are generally available for: Flexible/fully refundable fares (cancelable without penalty), cancellations made under the 24-hour rule, flights canceled or significantly changed by LATAM itself, or specific exceptional circumstances like bereavement (with documentation). For most non-refundable tickets, the LATAM Airlines refund policy dictates that the value, minus the fee, is issued as a travel voucher valid for one year from the original ticket issue date.
Step-by-Step Guide to Canceling Your LATAM Flight
Now that you understand the rules, let’s walk through the practical steps of how to cancel LATAM Airlines flight. The LATAM Airlines cancellation process is designed to be primarily self-service through their digital channels, but agent support is available.
Method One: Online Cancellation via Manage Booking
The fastest and most efficient method is LATAM online flight cancellation. This is your gateway to the "LATAM manage booking cancel flight" function.
Visit the official LATAM Airlines website and navigate to "Manage Booking" or "My Trips."
Enter your booking code (PNR) and the passenger's last name to retrieve your itinerary.
Select the specific flight you wish to cancel from your booking details.
Review the fare rules and cancellation penalties displayed. The system should calculate any applicable LATAM cancellation fee and show your remaining value as a refund (if eligible) or travel credit.
Follow the on-screen prompts to confirm the cancellation. You will receive an email confirmation with your cancellation number and details regarding any credit or refund issued.
Method Two: Canceling via Phone Support
If you encounter issues online, have a complex multi-passenger booking, or need to discuss exceptional circumstances, calling LATAM directly is the best approach. You can speak with a live agent who can guide you through the LATAM Airlines cancellation process and explain your specific options. For immediate support, you can also contact the travel experts at AirfarePolicies at +1-855-869-7071 for guidance on navigating airline policies.
Method Three: Airport Ticket Counter
You can also visit a LATAM Airlines ticket counter at the airport to cancel your flight in person. However, this is often the least convenient method and is subject to airport agent availability. It is not recommended for routine cancellations but may be necessary in some last-minute scenarios.
What happens if I cancel LATAM flight? Immediately after cancellation, you will receive a formal confirmation. If you are eligible for a monetary refund under the LATAM Airlines refund policy, it can take 7-14 business days (or longer, depending on your bank) to appear on your original payment method. If you receive a travel credit, the voucher code and terms will be emailed to you.
Navigating Fees, Credits, and the Refund Process
This section dives deeper into the financial implications of a LATAM Airlines flight cancellation. A clear comparison can help you anticipate costs.
Understanding and Comparing Cancellation Fees
The LATAM cancellation fee is not a fixed amount. It depends on your fare class, destination, and how close to departure you cancel. The table below provides a generalized comparison to illustrate how fees might be structured. Always check your specific fare rules.
Fare Type | Typical Cancellation Flexibility | Potential Cancellation Fee Range | Primary Outcome After Fee |
Promo / Light | Most Restrictive | High (Often $200-$400 per passenger, or total fare forfeiture) | Travel Credit (Residual Value) |
Classic / Standard | Moderate | Medium (e.g., $150-$300 per passenger) | Travel Credit or Partial Refund |
Premium / Flexible | Most Flexible | Low or None | Full Refund to Original Payment |
Does LATAM charge cancellation fees? As shown, for non-refundable fares, yes. The fee is deducted from the total ticket price, and the remaining balance is issued as an electronic travel voucher.
How to Get a Refund from LATAM Airlines
Securing a LATAM flight cancellation refund requires meeting specific LATAM refund eligibility criteria.
Initiate the Cancellation: Follow the steps outlined above via the channel of your choice.
Understand Your Eligibility: You are likely eligible for a cash refund if you canceled within 24 hours of booking (DOT rule), purchased a fully refundable fare, or LATAM significantly changed your schedule (e.g., over 3-hour delay, schedule change, routing change).
Submit a Refund Request: If eligible, the refund path may be offered during the online cancellation process. If not, or if your flight was changed by LATAM, you may need to fill out a refund request form on their website or contact customer service.
Track and Receive: Keep your cancellation and request confirmation numbers. Refunds to credit/debit cards can take 7-14 business days. For vouchers, the credit is typically issued instantly or within 24 hours via email.
For complex refund scenarios or if you're unsure about your eligibility, professional assistance can be invaluable. Consider reaching out to AirfarePolicies at +1-855-869-7071 for clarification and support.
Frequently Asked Questions (FAQs)
What is the LATAM 24-hour cancellation policy? LATAM complies with the U.S. Department of Transportation's rule. You can cancel any flight booked at least 7 days prior to departure within 24 hours of purchase and receive a full refund to your original payment method, no questions asked.
How much is the LATAM cancellation fee? The LATAM cancellation fee varies by fare type, route, and timing. It can range from $0 for flexible fares to several hundred dollars, potentially resulting in the full forfeiture of a deeply discounted, non-refundable ticket. Always check your fare's specific rules.
Can I cancel one leg of a round-trip flight with LATAM? Typically, if you cancel one segment of a round-trip ticket, the entire itinerary is canceled, and the total value will be reassessed for credit or refund based on the LATAM ticket cancellation policy. You cannot usually keep one leg active and cancel only the other.
How long does it take to get a refund from LATAM Airlines? If you are eligible for a monetary refund under the LATAM Airlines refund policy, processing can take 7-14 business days to your original payment method. Travel vouchers are usually issued via email within 24 hours of cancellation.
What is the difference between a refund and a travel voucher with LATAM?
A refund is a return of money to your credit/debit card. A travel voucher or credit is an electronic coupon for future travel with LATAM, valid for one year from the original ticket issue date. Most non-refundable fare cancellations result in a voucher, not a cash refund.
What happens if LATAM cancels my flight? If LATAM cancels your flight, you are entitled to a full refund to your original payment method for the unused portion of your ticket, regardless of your fare type, per U.S. DOT regulations. They may also offer re-accommodation on the next available flight.
Can I cancel a LATAM flight booked through a third-party (like Expedia or Kayak)? You must contact the third-party travel agency or website where you made the booking to cancel or change your flight. Their policies and fees may differ from LATAM's direct LATAM cancellation rules.
Is travel insurance recommended for LATAM flights? Yes, especially if you are purchasing a non-refundable, restrictive fare. A comprehensive travel insurance policy can cover trip cancellations for covered reasons (illness, injury, etc.), potentially reimbursing you for losses that the LATAM Airlines cancel flight policy does not cover.
How do I use a LATAM travel voucher from a cancellation? The voucher code and PIN can be entered during the payment step when booking a new flight on the LATAM website. Ensure you book travel for a date before the voucher's expiration.
What should I do if I need to cancel due to a medical emergency? Contact LATAM immediately. While standard LATAM cancellation terms will apply, you can request a waiver or exception with official documentation (e.g., a doctor's note). Waivers are not guaranteed but are sometimes granted on a case-by-case basis.
Conclusion
Successfully navigating a LATAM Airlines flight cancellation hinges on understanding the detailed LATAM cancellation rules and your ticket's specific conditions. By acting swiftly, preferably within the 24-hour window, and using the "LATAM manage booking cancel flight" tool online, you can streamline the process. Always review the LATAM ticket cancellation policy at the time of booking so you know your rights and potential costs. Remember, for non-refundable fares, the outcome is most often a travel credit, not cash.
If the process seems overwhelming or your situation is complex, don't hesitate to seek expert help. For personalized guidance on how to get a refund from LATAM Airlines or any other airline policy, our team at AirfarePolicies is dedicated to assisting you. You can reach us for clear, concise support at +1-855-869-7071. Safe travels and wise planning



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